Statamic Priority Care


Pair essential Statamic maintenance with responsive, priority support.

This priority support plan for Statamic enables your website to receive prioritized support along with essential maintenance & security.

  • NEW -- Google Analytics connected, viewable from within Statamic control panel

  • NEW -- Website change management policy

  • NEW -- Statamic security audit

  • Account health check-in (semi-annual)

  • IMPROVED -- Private email address for next business day response

  • Secure access to our support portal (up to 2 authorized users)

  • 2 hourly credits/month for CMS, plugin, or theme troubleshooting, text modifications, or digital consulting

  • NEW -- Coverage extended to Google Analytics

  • NEW -- "Website Admin" text link added to your website footer

  • Compliance with ADA, AODA, EAA, WCAG & more

  • AI-Powered screen reader & keyboard navigation

  • Accessibility widget for UI and design remediation

  • AI-Powered daily compliance monitoring and scans

  • Accessibility statement & certification of performance

  • Monthly AI-Powered accessibility compliance audits

  • Litigation Support Package

  • Comprehensive Website Care Report monitoring uptime, SSL certificates, & broken links

  • Routine CMS, add-on security patches

  • Developer-tested CMS & add-on updates (quarterly, dot versions only)

  • Unlimited page versioning and page restore

  • 25GB SSD storage / 250GB bandwidth

  • 99.5% uptime guarantee

  • NEW -- uptime monitoring and alerts

  • NEW -- email delivery optimization (5,000 credits/month)

  • Secure socket layer (SSL) and annual domain renewal ($300/year value)

  • Manage all plugin licenses with flat 30% markup

  • Additional authorized support contact (+$250/year)

  • Onboard new hire or authorized support contact (+$750 per)

  • Website staging instance (+$2,000/year)

  • "Instant" site restore from a daily snapshot (+$250 per)

  • "Archives" site restore from daily cold storage (+$500 per)

  • Website performance review with actionable insights (+$2,000 per)

  • Annual billing 2 months free; semi-annual billing 1 month free

  • 50% off the materials mark-up rate when a payment method kept on file

  • 10% off hourly rate for additional requests