Statamic Priority Care

$699.00

Pair essential Statamic maintenance with responsive, priority support.

This plan is for Statamic websites that want prioritized support added to their routine maintenance.

  • Periodic virtual account health check-in

  • Website change management policy enforcement

  • Annual Statamic CMS security audit

  • Prioritized next business day support response

  • Up to 2 hourly credits/month for base CMS & plugin troubleshooting, consulting, text modifications, or website analytics performance review

  • Coverage extended to Google Analytics

  • "Website Admin" text link added to your website footer

  • Fast ticket submission at www.sherpaglobal.com/clients

  • Prioritized support email address (up to 1 authorized user)

  • Secure access to our support portal (up to 1 authorized user)

  • Comprehensive Website Care Report monitoring uptime, SSL certificates, & broken links

  • Google Analytics viewable from within your control panel

  • Automatic patch updates for Statamic CMS -- dot versions only

  • Automatic patch updates for add-ons -- dot versions only

  • Unlimited page versioning and page restore

  • Manage all plugin licenses with flat 30% markup

  • 25GB SSD storage / 250GB bandwidth

  • 5,000 monthly email delivery optimization credits

  • 99.5% uptime guarantee

  • Secure socket layer (SSL) and annual domain renewal ($300/year value)

  • Additional authorized support user ($50/user/month)

  • Onboard authorized support/new hire (+$950/per)

  • Website staging instance (+$250/month)

  • "Instant" site restore from a daily snapshot (+$250/per)

  • "Archives" site restore from daily cold storage (+$500/per)

  • Website performance review with actionable insights (+$2,000/per)

  • 10% off hourly rate for additional requests

  • 10% off when you pre-pay services annually; 5% off semi-annually

  • 50% off the materials mark-up rate when a payment method kept on file

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