This plan is for WordPress websites that drive and generate leads and/or online sales.
Reserved on-demand -- up to 3 hours/month
Same-business day emergency support
Email-in tickets via a private email address
Covers troubleshooting for WordPress CMS, plugins, and eCommerce integrations
Monthly status update & check-in (email)
Monthly Website Care Report with uptime monitoring and security check
Monthly SEO report with organic ranking and broken link monitoring
Sitemap indexation via Google Search Console
24/7 uptime monitoring alerts (email/SMS)
Monthly data storage with 3-month manual restore ($500/per)
Daily snapshot backup with 15-day manual restore ($250/per)
Automatic & manual WordPress updates -- full and dot versions
Automatic & manual plugin and theme patches -- full and dot versions
Unlimited page versioning and instant restore
99.9% uptime guarantee
25GB SSD storage / 250GB bandwidth
Extends coverage to e-commerce plugins and integrations, including Stripe, Google Analytics, and MailChimp
Access to over $750 in FREE optional add-ons, including eCommerce gateways, performance caching, real-time malware monitoring, advanced form builder with perks, SEO editor, image optimization, secure socket layer (SSL), an annual domain renewal.
All additional hourly assistance -- including but not limited to with WordPress CMS, plugins, or integrations -- requires the purchase of an On-Demand Request.**
Paid plugin licensing will include a flat 30% mark-up fee.**
We recommend that this service plan also budget for a Website Analytics Audit every year to ensure their website performs according to clearly defined goals and metrics.
**Customers that keep a credit card on file automatically receive a 50% discount off these additional services.