This plan is packed with benefits for business-critical WordPress ecosystems -- portals, applications, and/or e-commerce websites.
Reserved on-demand requests -- up to 8 hours/month
Real-time chat/videochat with a dedicated webmaster
Email-in tickets to your own unique email address
Monthly status update & check-in (videoconference)
Same-day emergency support
Monthly Website Care Report with uptime monitoring and security check
Monthly SEO report with organic ranking and broken link monitoring
Automatic & manual WordPress updates -- full and dot versions
Automatic & manual plugin and theme patches -- full and dot versions
24/7 uptime monitoring alerts (email/SMS)
Monthly data storage with 3-month manual restore ($500/per)
Daily snapshot backup with 15-day manual restore ($250/per)
Unlimited page versioning and instant restore
99.9% uptime guarantee
25GB SSD storage / 250GB bandwidth
Access to an entire team of certified web consultants, including UX/UI Usability Experts and Digital Transformation Strategist
Extends coverage to e-commerce plugins and integrations, including Stripe, Google Analytics, and MailChimp
Access to over $500 in FREE optional add-ons, including performance caching, real-time malware monitoring, advanced form builder, SEO editor, image optimization, secure socket layer (SSL), an annual domain renewal.
All additional hourly assistance requires the purchase of an On-Demand Request.**
Paid plugin licensing will include a flat 30% mark-up fee.**
**Customers that keep a credit card on file automatically receive a 50% discount off these additional services.