WordPress Essentials

Periodic virtual account health check-in

NEW -- Website change management policy

NEW -- WordPress CMS security audit

Fast ticket submission at www.sherpaglobal.com/clients

NEW -- Troubleshooting ticket (up to 30 minutes/month)

NEW -- Response within 3 business days

Compliance with ADA, AODA, EAA, WCAG & more

AI-Powered screen reader & keyboard navigation

Accessibility widget for UI and design remediation

AI-Powered daily compliance monitoring and scans

Accessibility statement & certification of performance

Monthly AI-Powered accessibility compliance audits

Litigation Support Package

Comprehensive Website Care Report monitoring vulnerabilities, uptime, PageSpeed, broken links, and SEO keyword rankings

Patch updates for CMS, plugins, and themes (automatic, dot versions only)

Unlimited page versioning and page restore

25GB SSD storage / 250GB bandwidth

99.5% uptime guarantee

Secure socket layer (SSL) and annual domain renewal ($300/year value)

Manage all plugin licenses with flat 30% markup

NEW -- uptime monitoring and alerts

NEW -- email delivery optimization (5,000 credits/month)

CMS/plugin compatibility issue troubleshooting (+$500/request)

Additional authorized support user ($50/user/month)

Onboard authorized support/new hire (+$950/per)

Website staging instance (+$250/month)

"Instant" site restore from a daily snapshot (+$250/per)

"Archives" site restore from daily cold storage (+$500/per)

Website performance review with actionable insights (+$2,000/per)

Invoice billing -- 20% off annually; 10% off semi-annually; 5% off for quarterly

50% off the materials mark-up rate when a payment method kept on file