This plan is for self-managed WordPress websites that must remain readily available, always secure, and routinely up-to-date.
Generate support tickets via your own website or our secure portal
Response within 2 business days
Includes on-demand request credits -- up to 8 hours/year
Covers WordPress only (theme, plugins, and integrations not included)
Monthly Website Care report with uptime monitoring and security check
Automatic plugin and theme patches -- dot versions only
Automatic WordPress updates -- dot versions only
25GB SSD storage / 250GB bandwidth
99.5% uptime guarantee
24/7 uptime monitoring alerts (email/SMS)
Daily snapshot backup with 15-day manual restore ($250/per)
Monthly data storage with 3-month manual restore ($500/per)
Unlimited page versioning and instant restore
Includes access to over $250 in FREE hosting add-ons, including a secure socket layer (SSL) and annual domain renewal.
Any and all assistance with WordPress, plugins, or integrations -- including login/access to these platforms -- requires the purchase of an On-Demand Request.**
Paid plugin licensing will include a flat 30% mark-up fee.**
We recommend that this service plan also budget for a WordPress Security Audit every year to ensure their WordPress instance remains secure and free of intrusions.
**Customers that keep a credit card on file automatically receive 50% off the materials mark-up rate.