WordPress Maintenance

We ensure your WordPress website remains secure, up-to-date, and ready to serve your business.

This plan is for self-managed WordPress websites that must remain readily available, always secure, and routinely up-to-date.

• Generate support tickets via your own website or our secure portal

• Response within 2 business days

• Includes on-demand request credits -- up to 8 hours/year

Routine WordPress Maintenance

• Covers WordPress only (theme, plugins, and integrations not included)

• Monthly Website Care report with uptime monitoring and security check

• Automatic plugin and theme patches -- dot versions only

• Automatic WordPress updates -- dot versions only

WordPress Hosting

• 25GB SSD storage / 250GB bandwidth

• 99.5% uptime guarantee

• 24/7 uptime monitoring alerts (email/SMS)

• Daily snapshot backup with 15-day manual restore ($250/per)

• Monthly data storage with 3-month manual restore ($500/per)

• Unlimited page versioning and instant restore

Free Add-ons

• Includes access to over $250 in FREE hosting add-ons, including a secure socket layer (SSL) and annual domain renewal.

Additional Services

• Any and all assistance with WordPress, plugins, or integrations -- including login/access to these platforms -- requires the purchase of an On-Demand Request.**

• Paid plugin licensing will include a flat 30% mark-up fee.**
  

Recommended Upgrades

• We recommend that this service plan also budget for a WordPress Security Audit every year to ensure their WordPress instance remains secure and free of intrusions.

**Customers that keep a credit card on file automatically receive 50% off the materials mark-up rate.