FAQ

What's Included in our WordPress plans?

You being worry-free.

SHERPA will carry the burden of managing your WordPress website—that’s kinda what a sherpa does! We provide quick responses, personable customer service, and expert advice.

You being delighted.

SHERPA will R.O.C.K you, and your WordPress website!

  • Respond as helpful experts.
  • Our word is our promise.
  • Continually learn.
  • Keep having fun.

You enjoying gourmet trail mix.

SHERPA makes our own trail mix recipes. We look forward to sharing it with you. What is your favorite ingredient?

Frequently Asked Questions

As the most widely-used CMS, WordPress websites are regularly targeted for security holes. The best defense to thwart these attacks is keeping WordPress core and plugins up-to-date. Maintaining these plugins, however, can take hours to manually install, and sometimes even leave your entire WordPress website out of service.

Let’s talk about how we can maintain your WordPress investment.

We supervise all full version and iterative WordPress core (e.g. v5.0 to v6.0)! We only supervise plugin security patches (e.g. v5.0 to v5.1), however, as these type of updates may not be backward-compliant with prior WordPress versions or plugins.

If you want to update a full version of WordPress, please request an estimate.

If you think our prices are too expensive, you may not need a SHERPA. Seriously — if all you need is a place to host a brochure-ware WordPress website, we recommend WPEngine for self-managed WordPress hosting. But if you want worry-free WordPress hosting paired with expert, white-glove service, we offer exceptional value!

Are you a 501(c)(3) non-profit? We offer qualified non-profits up to 25% off our professional services.

There are no surprises with SHERPA, except perhaps with how surprisingly great our service can be! Not only do we provide popular plugin licenses for free, we also make our pricing public to everyone.

Let’s build your plan together!

Clients pick SHERPA because of our and expert and personable WordPress support. We also offer on-demand solutions that fit your specific WordPress and WooCommerce needs:

  • pay-as-you-go hourly enhancements
  • weekly web team retainer
  • ongoing digital marketing and reporting

Let’s build a plan together that fits your exact needs and concerns.

If you are asking that still, then our website hasn’t been clear enough about how we can help you; we need to talk to our web copywriter.

Maybe it’s better if we chatted — let’s schedule a time.

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