This plan is for WordPress websites that are a priority to daily business operations.
Pre-paid On-Demand Requests -- up to 1 hour/month
Email-in tickets via a private email address
Priority response within 1 business day
Covers troubleshooting for WordPress CMS and plugins only (integrations not included)
Monthly Website Care Report with uptime monitoring and security check
Monthly SEO report with organic ranking and broken link monitoring
Sitemap indexation via Google Search Console
Monthly data storage with 3-month manual restore ($500/per)
Daily snapshot backup with 15-day manual restore ($250/per)
Unlimited page versioning and instant restore
Automatic plugin and theme patches -- dot versions only
Automatic & manual WordPress updates -- all versions
99.5% uptime guarantee
25GB SSD storage / 250GB bandwidth
Includes access to over $500 in FREE optional add-ons, including performance caching, real-time malware monitoring, advanced form builder, SEO editor, image optimization, secure socket layer (SSL), an annual domain renewal.
All additional hourly assistance -- including but not limited to with WordPress CMS, plugins, or integrations -- requires the purchase of an On-Demand Request.**
Paid plugin licensing will include a flat 30% mark-up fee.**
We recommend that this service plan also budget for a Website Analytics Audit every year to ensure their website performs according to clearly defined goals and metrics.
**Customers that keep a credit card on file automatically receive a 50% discount off these additional services.