WordPress Priority Care

We support your WordPress website as it grows alongside your business.

This plan is for WordPress websites that are a priority to daily business operations.

• Reserved on-demand requests -- up to 1 hour/month

• Email-in tickets via a private email address

• Priority response within 1 business day

• Covers troubleshooting for WordPress CMS and plugins only (integrations not included)

• Monthly Website Care Report with uptime monitoring and security check

• Monthly SEO report with organic ranking and broken link monitoring

• Monthly data storage with 3-month manual restore ($500/per)

• Daily snapshot backup with 15-day manual restore ($250/per)

• Unlimited page versioning and instant restore

• Automatic plugin and theme patches -- dot versions only

• Automatic & manual WordPress updates -- all versions

• 99.5% uptime guarantee

• 25GB SSD storage / 250GB bandwidth

Free Add-ons

• Includes access to over $500 in FREE optional add-ons, including performance caching, real-time malware monitoring, advanced form builder, SEO editor, image optimization, secure socket layer (SSL), an annual domain renewal.

Additional Services

• All additional hourly assistance -- including but not limited to with WordPress CMS, plugins, or integrations -- requires the purchase of an On-Demand Request.**

• Paid plugin licensing will include a flat 30% mark-up fee.**

Recommended Upgrades

• We recommend that this service plan also budget for a Website Analytics Audit every year to ensure their website performs according to clearly defined goals and metrics.

**Customers that keep a credit card on file automatically receive a 50% discount off these additional services.