WordPress Priority Care

Pair essential WordPress maintenance with responsive, priority support.

This plan is for WordPress websites seeking prioritized support and minor enhancements.

Built-in Strategist

We provide a strategic review of your digital investment with actionable insights:

• Account health check-in -- annually

• Website analytics audit -- annually

• WordPress Security Audit -- annually

On-Demand Requests

We provide you with consulting, minor enhancements, and basic content modifications:

• Includes up to 1 hour every month

• Hours may roll over up to the next month

Technical Support

We provide you access to responsive, knowledgable support:

• Generate troubleshooting tickets -- up to 15 minutes of resolution/ticket

• Technical support for Google Analytics and MailChimp

• Submit tickets from a "Report a Bug" link on your own website

• Response by the next business day

• Unlimited warranty for bugs -- "Report a Bug" directly from your website

• Unlimited user management/access assistance

• New hire onboarding/training

WordPress Maintenance

We serve as your sole WordPress admin, ensuring stability and security:

• Automatic patch updates for WordPress CMS -- dot versions only

• Automatic patch updates for WordPress plugins and theme -- dot versions only

• Website Care Report with Vulnerability and PageSpeed Testing

• Monthly Broken link checker report

• Monthly SEO keyword ranking report

• Access Google Analytics, Search Console, and PageSpeed from within WordPress

WordPress Hosting

We provide specialized WordPress hosting service:

• 25GB SSD storage / 250GB bandwidth

• 99.5% uptime guarantee

• Unlimited page versioning and page restore

• "Instant" site restore from a daily snapshot (additional $250/per)

• "Archives" site restore from daily cold storage (additional $500/per)

Included Add-ons

• Access to over $250 in FREE hosting add-ons, including a secure socket layer (SSL) and annual domain renewal.

• Receive a flat 30% markup on any materials or plugin licenses**

• Receive a 15% discount when you pre-pay service for 12 months

**Customers that keep a credit card on file automatically receive 50% off the materials mark-up rate.