E-commerce Audit

Seven out of ten shoppers won’t complete their transaction due to a frustrating e-commerce experience. How does your online shopping process measure up?

YOUR PROBLEM
If your customers are abandoning their shopping carts, and you lack the resources for an overhaul of your online shopping experience, a SHERPA E-commerce Audit is a cost-effective solution to address small changes that produce big results

CORE BENEFITS/VALUE

• Evaluation of pre-checkout site experience

• Assessment of product/category listing page

• Appraisal of product detail page

• Analysis of bag/basket/cart

• Rating of checkout process, shipping screen, and payment screen

• Determination of mobile shopping experience

SCOPE/DETAILS

A SHERPA E-commerce Audit analyzes the key pages of your user’s online shopping experience and delivers a detailed report with recommendations of how to improve the e-commerce process to reduce shopping cart abandonment.