Personalizing Email and SMS Text Messages

You are able to personalize any Email Message or SMS Text with any data field from a constituent's profile. Once delivered to a SmartList, the communication will display the personalized information for that individual constituent. 

We recommend personalizing every communication with the constituent's first name.

How to Use

• Select your preferred SmartList 

• Select Options 

• Select Email or SMS Entries 

• Draft and format the email as desired 

• To look up Personalization Fields, select Reference

• Copy and paste the Personalization Field shortcode (it will look like: {$labels.first_name})

• When ready, press Submit to queue up delivery!